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Overview

Description: KYC Identity Verification Process Function Description: Ensure account security and serve as a necessary prerequisite for activating payment cards (Know Your Customer)

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Verification Operation Steps

  1. Access the KYC verification page in the App
  2. Submit identity information as prompted (ID card/passport, etc.)
  3. Wait for system review
  4. Complete verification after approval

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Detailed Verification Process

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Step 1: Access the KYC Verification Page

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Access Paths

  1. App Homepage Entry:
    • Log in to the PayFun App
    • Tap “My” or Personal Center in the bottom navigation bar
    • Locate the “Identity Verification” or “KYC Verification” entry
  2. Guided Entry:
    • Automatic verification prompt when making the first payment attempt
    • Mandatory step in the card application process
    • Verification option in account security settings

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Page Status Indicators

  • ⚪ Unverified: Displays “Verify Now” button
  • 🟡 In Review: Displays “Under Review”
  • ✅ Verified: Displays “Verification Completed”

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Step 2: Submit Identity Information

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Supported Document Types

  • Mainland China Users:
    • Second-Generation Resident Identity Card (Recommended)
    • Passport
    • Hong Kong/Macao Resident Travel Permit to Mainland China
    • Taiwan Resident Travel Permit to Mainland China
  • International Users:
    • Passport
    • Driver’s License
    • National ID Card

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Information Submission Requirements

Basic Information Filling:
  1. Full Name:
    • Exactly match the name on the document
    • Fill in pinyin/English name as per the document
    • Distinguish between first name and last name (per local customs)
  2. Document Information:
    • Select document type
    • Enter document number accurately
    • Verify expiration date
  3. Contact Information:
    • Residential address (recommended to match billing address)
    • Contact phone number (verified mobile number)
  4. Document Photo Upload Requirements:
    • Information Consistency: Must fully match the filled document information (name, document number, etc.) to ensure identity verification success;
    • Clarity and Completeness: Photos must be clear, free of glare and obstructions, with complete document edges and legible content;
    • Compliance: Upload original photos taken directly, no copies, screenshots, or modified images allowed.
  5. Selfie Shooting Requirements:
    • Sufficient Lighting: Choose an environment with adequate natural light or uniform lighting, avoid backlighting and facial shadows;
    • Complete Frame: Face the camera directly with all facial features clearly visible (no hats, sunglasses, masks, or other obstructions), and the head should occupy an appropriate proportion of the frame;
    • Authenticity and Clarity: No beauty filters or retouching allowed, photos must be clear and free of distortion to ensure facial features match the document photo.